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essence Soft Touch Eyeshadow 06 Pitch Black 2g is an individual eyeshadow rich in strong colored pigments perfect to enhance any type of makeup look. In this sense, this eyeshadow can be applied alone on your eyelid or in combination with other shades for an even bolder and extravagant eye. Furthermore, this long-lasting eyeshadow has an ultra-smooth texture on the skin while being easily blended. Its matte finish is also perfect for looks from the simplest to the most daring. So, the worst thing is to make this difficult decision about which look to choose! In turn, its mini format allows you to take this eyeshadow with you wherever you go, whether on vacation or even in your bag during your day-to-day. Thereby, you don't have to worry about last-minute events because you'll always be prepared to rock anywhere!
Return & Exchange Policy
At Karisma, customer satisfaction is our first priority. We will gladly accept the return/exchange of your unused or defective purchase within 14 days of delivery. We are proud to offer a stress-free return/exchange policy.
For defective products or if you have received the wrong item, please call our customer service number within 24 hours of delivery. Please have your order number ready for the call.
All the returned/exchanged items must include a copy of the invoice/receipt and be in the same condition upon delivery with their original packaging.
How to return and exchange an item?
If you would like to return an item that has been delivered to you, you must physically return it in to Karisma shops (7 branches) and exchange it with an item with the same value or higher value.
Refunds
Once we have received and processed your return, we will refund you via the original payment method. Refunds can take up to seven days to reach your account after your return has been processed.
CANCELLATION
A customer can cancel an order if he/she wishes, however, the cancellation request should be made before dispatching the order from our warehouse. If any payment was done, will be refunded through the same payment method, which order was placed.
Customer Service Number: 40063271 / 44869217
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